QDOS Schoolwear

Quality Design & Outstanding Service

Refunds and Exchanges

Return an item for a refund

Complete this form to request a return.

There is no need to call, email, WhatsApp or message us once you have submitted this form.

What happens next?

Once you have submitted your return request:

  1. Bag your item – Please place the item(s) you’re returning in a secure bag.
  2. Label the bag clearly – Write RETURN – YOUR NAME – ORDER NUMBER on the outside of this bag. You do not need to print this form.
  3. Drop it at your chosen collection point – We’ll match the return to the form you’ve submitted online.
  4. We’ll process your refud – Once we’ve received and checked your return we’ll refund you through your original website order. We’ll email you to confirm when your refund has been processed.

Use this form to return an item(s) for a refund

This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.

Exchange an item?

Need a different size? Complete the form below and return your item to your chosen QDOS collection point.

There is no need to call, email, WhatsApp or message us once you have submitted this form.

What happens next?

Once you have submitted your exchange request:

  1. Bag your item – Please place the item(s) you’re returning in a secure bag.
  2. Label the bag clearly – Write EXCHANGE – YOUR NAME – ORDER NUMBER on the outside of this bag. You do not need to print this form.
  3. Drop it at your chosen collection point – We’ll process your exchange when we receive it.
  4. Wait for your confirmation – We’ll let you know when your replacement is ready to collect from your chosen collection point. Please don’t travel to the collection point to collect your replacement until we’ve confirmed that it’s ready.

Use this form to exchange an item(s)

This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.